Alcoa Electric customers still without power after storms

(FILE)

UPDATE Tuesday, 8 p.m.

Alcoa Electric Department says around 600 people are still without power. Much of Tuesday’s efforts focused on replacing broken poles, clearing lines and reinstalling wire.

Updates on specific areas: (source: Alcoa Electric Department)

  • Hunt Rd / Northwood: Poles have been replaced along back property lines closest to Hunt Road. This line should be energized this evening and service restored to all customers except those who have work to be done on their household lines.
  • Springbrook: Also working primarily in rear yards, crews have rebuilt the west Springbrook feeder along Ramsay Street and also made repairs in the east side of Springbrook. By evening crews should have service restored on both sides of Wright Road with the exception of homes in the Mills Street area.
  • East Millers Cove:  The main feed along E Millers Cove Road has been repaired and service restored to most customers except for Loop Road and a few side lines.
  • Nails Creek Road area:  Service restored to most customers with the exception of a few isolated outages.
  • Ellejoy:  Several repairs made in the Adams Road / Patterson Road / Jeffries Hollow area.  Sometime tonight service should be restored on Country Lane.
  • Overlook area:  Rear property line work has slowed the progress but more outages should be restored tomorrow.

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ALCOA (WATE) – Nearly two days since thousands of homes in Blount County lost power, only 800 homes are without power, according to the Aloca Electric Department.

Overlook, Springbrook, and West Hunt Road are the areas with the highest number of outages.

West Hunt Road is closed between Tyson Boulevard and Whitney Street due to AT&T and Charter cable crews working.

The city also reports their online outage map is experiencing technical difficulties and does not accurately reflect the actual number and location of current outages.

A family in one of those affected neighborhoods says they don’t know when they’ll have power again, but they have a plan.

“Getting our camper, pulling it down here in the yard. So That way we still have hot water, something to cook on, stuff like that. A place that we can keep some of our food cold — if it’s still cold — in the refrigerator and the freezers.” said James Tucker, homeowner.

Tucker and his family were on vacation when their neighbors notified them their home was one of that lost power. They came back Sunday night to find their refrigerator stopped working, ice machine leaked on the floor due to melted ice.

“We saw a lot of people around the area, our neighbors texting us stuff like that. we didn’t know it was this bad in the area though.” said Tucker.

Tucker plans to setup a generator Tuesday morning as well as setup the family’s camper in the front yard so that they’re able to store food, cook, and use warm water.

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