Albuquerque firefighter, dispatcher resigns after hanging up 911 call

ALBUQUERQUE (KRQE) – On Tuesday, Chief Administrative Officer Rob Perry has confirmed that Albuquerque Fire Department Driver Matthew Sanchez resigned from the Albuquerque Fire Department.

This comes after Sanchez hung up on a caller that was trying to get help for 17-year-old Jaydon Chavez-Silver that was shot at a party on June 26. During the 911 call, frantic attempts to save the Manzano High School student’s life are audible in the background.

Sanchez had been the dispatcher that night. He repeatedly asks if Jaydon is breathing, but when the caller gets annoyed with the questions and snaps at Sanchez, the firefighter tells her she’s on her own and hangs up on her.

Here is the 911 call.

911 call:

(To protect patient privacy, portions of the 911 recording had to be redacted. The redaction is for the first 2:54. AFD units were dispatched prior to the disconnect.)

911 caller: “I’m doing CPR as we speak. I’m keeping him alive.”

Dispatcher Matthew Sanchez: “Okay, is he not breathing?”

911 caller: “Barely” (inaudible) “Stay with him” (inaudible) “Stay with him, good job. Just stay with me, okay, okay. There you go. Good job Jaydon.”

Sanchez: “Is he breathing?”

911 caller: “He’s barely breathing. How many times do I have to f***ing tell you?”

Sanchez: “Ok, you know what ma’am, you could deal with it yourself. I’m not gonna deal with this, okay?”

911 caller: “No” (inaudible).

Jaydon’s mother heard the call shortly after it was released to KRQE. She says she’s heartbroken by the way the firefighter acted on that 911 call.

“They’re beyond belief about what happened,” said Dan Sparago, a spokesperson for the family. “But at the same time they want to focus on [catching] the people who did this.”


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