New state driver license system designed to increase efficiency

NASHVILLE (WATE) – A new statewide driver license system announced Thursday by the Tennessee Department of Safety and Homeland Security is designed to increase efficiency at state driver services centers, according to the department.

The new system, called A-List, launched February 17 and is the first upgrade to the driver service system in 30 years.

Officials say the system has reduced or eliminated paperwork for driver license examiners and increased automation. Examiners now use a single, web based interactive screen.

The system also increases online driver services. In addition to renewing or replacing licenses, citizens may now go online and pay reinstatement fees and obtain reissued driver licenses, schedule road skills tests, add emergency contact information, and, for people who have relocated to Tennessee, start the driver license application process online.

The state says the system is also more secure and reduces the potential for customer and employee fraud.

More online: Tennessee Department of Safety and Homeland Security

Officials say the A-List system does not address computer issues, like those experienced Thursday morning.

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