Knoxville USPS Distribution center busier than ever

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KNOXVILLE (WATE) – It’s the busiest time of the year for the United States Postal Service. At the Knoxville Processing and Distribution Center, hundreds of employees are working around the clock to make sure deliveries get to where they’re going on time.

More than one million letters, cards and packages are being processed there every day.

Postmaster Fred Petersen says Knoxville has about 280 mail carriers, each delivering up to 100 packages a day.

“It’s crazy the packages are coming in the volumes the letters carriers are working hard,” Petersen said.

James Shaffer, the plant manager, says the center is about 15 percent busier this year than last year, largely due to online shopping. They’ve added an additional 30,000 square feet of space for the month of December, and they’ve hired an additional 80 more people.

“Our employees are very dedicated. They do care about their job and they are very committed to the quality of service they put out there. You can see as they’re running around on the floor. It’s a very busy, very active environment. They’re giving out 100 percent on that,” Shaffer said.

“I just want to thank everyone for mailing all the packages and cards keeping the post office in business and we want to do a good job and good service for everyone we thank everyone and wish them a happy holiday, said Tracy Shults, a mail clerk at the center.

To make sure your mail arrives by Christmas, it should be sent by December 20. The deadline for priority express mail is December 23.

Web Extra: Holiday shipping deadlines drawing near 



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