No progress for Bean Station family fighting to get trailer fixed

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BEAN STATION (WATE) – There is still no progress for a young family fighting to get their mobile home fixed. They say it was damaged early last month while being delivered to their property in Bean Station.

The mobile home mover claims the trailer was damaged before the move, but the family says no way.

Clyde Herbert and his wife hired a mobile home moving company in early April to transport a trailer for them to Grainger County.

At the end of the move, the 70 feet long single-wide trailer was driven off the road and damaged while it was being backed onto property where it was to be set up.

The mobile home mover has not budged from his position of three weeks ago. He’s not making any repairs, although he did recently drop off cinder blocks.
The concrete blocks, to be used as support piers, were delivered to Clyde Herbert two weeks ago, several weeks after his mobile home had been left without being set up. Herbert says between 18 and 20 blocks were delivered, but he still needs about 25 to 30.

Estimates to repair the trailer total more than $4,000.

Harley Hill says his moving service is not responsible for damage to the trailer, and claims he's done nothing wrong. However, Hill said he's willing to help if Herbert is reasonable.
Harley Hill says his moving service is not responsible for damage to the trailer, and claims he’s done nothing wrong. However, Hill said he’s willing to help if Herbert is reasonable.

“I just want things to be right. I just want for them to come out and take care of what they did wrong,” said Herbert.

The mobile home’s delivery crew on April 3 accidentally backed the trailer into a ditch about a hundred yards from the site location. It took the crew nearly eight hours to free it.

The trailer was dropped off on property owned by Herbert’s father in law. The charge to deliver it was $1,350. The check was written to Harley Hill.

Hill told 6 On Your Side there were two sides to the story when we spoke with him. He owns and operates Valley Mobile Home Sales and Service out of an office in Campbell County. The mobile home delivery company is licensed, bonded and insured with the state.

Herbert has filed a complaint with the state and is getting legal advice to help resolve the dispute.
Herbert has filed a complaint with the state and is getting legal advice to help resolve the dispute.

Hill said his position has not changed. The home was damaged before it was moved, he says, and his insurance company won’t pay a penny in repairs.

“I don’t think we’re responsible for the house,” he said. “I mean a house being given away, and we done the man a favor.”
A few days ago, Clyde Herbert received a call from Hill’s insurance company.

“Harley Hill stated it was already damaged before they moved it,” said Herbert.

Becky Atkins donated the trailer after living in it for 25 years. She had posted the home on Craigslist.

Atkins says there had been no rips or tears to the siding and that insulation under the trailer had been intact. She says the front door closed when it left her property in Union County and there had been no damage to the trailer’s frame.

“I kind of feel responsible that I gave the information about the movers,” said Atkins.

Herbert’s father-in-law Jim Hannan said a representative from Valley Mobile Home Sales and Service met him at Atkins’ home. The man identified himself as “Harley,” but Hannan and Herbert said the man they met was not the same man we interviewed.

“That’s not him,” said Herbert. “Must be two of them, but that is not the one we talked to at the mobile home.”

The concrete blocks, to be used as support piers, were delivered to Clyde Herbert two weeks ago, several weeks after his mobile home had been left without being set up.
The concrete blocks, to be used as support piers, were delivered to Clyde Herbert two weeks ago, several weeks after his mobile home had been left without being set up.

Herbert has a baby daughter with birth defects. The 14-month-old requires frequent visits to the hospital. He and his wife want a place where the baby can have her own room. He says that won’t be possible until Valley Mobile Home Service changes its position about repairing the trailer.

“I just want things to be right. I just want for them to come out and take care of what they did wrong,” said Herbert.

Harley Hill says his moving service is not responsible for damage to the trailer, and claims he’s done nothing wrong. However, Hill said he’s willing to help if Herbert is reasonable.

"I just want things to be right. I just want for them to come out and take care of what they did wrong," said Clyde Herbert.
“I just want things to be right. I just want for them to come out and take care of what they did wrong,” said Clyde Herbert.

Herbert has filed a complaint with the state and is getting legal advice to help resolve the dispute.

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